Job Description

Behavioral Services of Louisiana, LLC is dedicated to providing high-quality behavioral health services to individuals and families across Louisiana. As an Operations Assistant, you will play a key role in supporting the daily operations of the organization, working closely with the Executive Director and other team members. This position is ideal for detail-oriented professionals who thrive in fast-paced environments and are passionate about making a positive impact in the behavioral health field. The Operations Assistant will help ensure compliance, streamline administrative processes, and contribute to the overall quality of care for clients.

Responsibilities

• Prepare and submit weekly census, hours worked, and projection reports to designated corporate staff.
• Review and approve monthly staff schedules to ensure adequate coverage and compliance with organizational standards.
• Monitor daily authorization reports and compile weekly summaries of outstanding or missing authorizations.
• Assist in the creation and implementation of staff trainings as directed by corporate leadership.
• Verify that all client Initial Strategy Implementation and Monthly Strategy Implementation documents are current and accurate.
• Prepare and distribute a 45-day authorization list to Supervisors on a monthly basis.
• Maintain and update the Electronic Health Record (EHR) active client list for all regions.
• Review weekly service summaries to confirm that all clients have received services at least 2-4 times in the past 30 days.
• Ensure new client and medical charts are created with accurate and up-to-date information.
• Oversee Quality Assurance calls, ensuring they are conducted weekly, and independently audit a selection of clients for quality from the corporate office.
• Review progress note audits to identify training needs and trends among staff.

Qualifications

• Experience as an office administrator or in a similar administrative role.
• Familiarity with administrative procedures and best practices.
• Proficiency with databases and spreadsheets, especially Microsoft Excel.
• Experience in training and development is a plus.
• Strong organizational and time-management skills.
• Excellent communication skills and a problem-solving attitude.
• Master’s degree in psychology, counseling, social work, criminal justice, or a related field preferred.

Job Tags

Similar Jobs