Job Description

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

Location : This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

This position is responsible for conducting misconduct and performance investigations in alignment with the CARA process for all internal matters. It partners with the People & Culture Department on performance-related investigations and leads misconduct investigations as assigned. Additionally, the role supports CARA policy development and administration.

The position encompasses broad responsibilities within the ethics and compliance function, including:

• Collaborating on employee and leadership outreach initiatives.
• Supporting the development, implementation, and reporting of an ethical culture strategy.
• Producing risk-based reports to identify cultural trends and drive responsive actions across the organization.

Essential Duties and Responsibilities

• Execute ethics and compliance-related projects.
• Assist in managing the compliance training program.
• Respond to employee concerns and inquiries.
• Coordinate and conduct investigations into reported compliance violations, involving other investigators as appropriate.
• Identify legal and regulatory risks during investigations and escalate them promptly.
• Conduct investigatory interviews and collaborate closely with the Investigative Team.
• Collect and analyze relevant documentation.
• Draft comprehensive investigation reports and maintain records in the investigation database.
• Manage investigations collaboratively, ensuring alignment on communication and outcomes.
• Schedule and lead alignment meetings, fact reviews, and corrective action review sessions.
• Provide periodic updates to managing officials and closeout information to complainants and stakeholders.
• Foster relationships across the organization to gather, validate, and provide feedback on the ethics and compliance program.
• Design and implement strategies to enhance internal stakeholder engagement in regulatory compliance and ethical culture.
• Analyze data for continuous improvement and ensure processes align with organizational values and industry best practices.
• Review and develop policies to meet evolving business and compliance needs, and provide policy interpretation to employees, leaders, and People & Culture.
• Produce risk-based reports to identify cultural trends and develop response plans using multiple data sources.
• Perform other duties as assigned or required.

Knowledge/Skills/Abilities

• Strong communication and interpersonal skills.
• Solid understanding of federal and state employment and labor laws.
• Ability to distill large volumes of data into relevant facts and concise summaries.
• Proficient in analyzing and interpreting complex information, conducting research, and managing confidential, time-sensitive matters.
• Skilled in process analysis and improvement through data-driven insights.
• Capable of developing and administering policies that reflect company values while mitigating risk.
• Effective project management abilities.
• Ability to maintain strong interpersonal relationships across all levels.
• Sound judgment and decision-making capabilities.

Education/Experience

• Bachelor’s degree with two (2) or more years of experience with internal or external investigations and HR Generalist or Compliance background with policy administration and interpretation as well as writing reports, presenting findings and sorting information and data
  • [OR]  Associate’s degree with four (4) or more years of experience with internal or external investigations and HR Generalist or Compliance background with policy administration and interpretation as well as writing reports, presenting findings and sorting information and data
  • [OR]  High School Diploma with six (6) or more years of experience with internal or external investigations and HR Generalist or Compliance background with policy administration and interpretation as well as writing reports, presenting findings and sorting information and data

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

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