BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
TECHNOLOGY REQUIREMENTS:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...India (TSI) center in Pune, strives to build on bp's existing engineering and technical strengths to deliver high quality services to its... ...Must have educational qualifications: Bsc / Msc degree in Petroleum/ Reservoir Engineering or related applied science engineering...
...The Role: Job Title: Golang Developer Location: [On-site/Remote/Hybrid] Employment Type: Full-time About the Role We are seeking a skilled Golang Developer to join our dynamic development team. The ideal candidate will be responsible for designing, developing...
...Job Title: Compliance Specialist Work Location: Remote Duration: 14 W, 5 D Note: Monday through Friday-It can... ...training. The client Compliance selects former residential mortgage underwriters to staff its Quality Control department. Quality...
Our client is seeking atalented Copywriter to create clear, engaging content that brings the brand to life across digital campaigns, product marketing, and thought leadership. This role partners closely with designers, marketers, and product teams to deliver compelling...
...Job Description Position Summary: The Health Educator will be a member of our Adolescent Health and Wellness Center in the Bronx... ...~ Bachelor's Degree required in Health Education and Promotion, Education, Public Health, Social Work, or related field of study...